Good quality jewelry at affordable prices and really quick delivery in just a few days, even in a busy week before Mothering Sunday!
I always get my earrings from NABI, whether it’s in store or online. Always best quality xxx
Pretty ring. But the rose gold peeled off within 3 days of wear.
I didn’t keep it on whilst washing, or bathing so it shouldn’t have happened, especially that fast.
I’ve had rose gold before from places like Pandora, and it has never degraded, even after years of wear.
I wanted a refund but at best they offered to “fix” it. But they also said it’s normal for it to wear.. so I’d rather not fix it for it to do the same thing another 3 days later.
Dear customer,
Thank you for your review regarding the peeling of the rose gold on your purchased ring. We apologize for any inconvenience caused and would like to address your concerns.
Upon reviewing our records, we noticed that you purchased the ring on November 22, 2023, and it was delivered to you on November 24. However, we believe there might be some confusion regarding the timeframe mentioned in your review, as it has been more than 4 months since your purchase. It is unusual for the rose gold to peel off within such a short period.
To resolve this issue, we kindly request that you contact our customer support team. We will be more than happy to assist you and find a suitable solution. Your satisfaction is our top priority, and we are committed to making things right for you.
Thank you for bringing this matter to our attention. We appreciate your feedback and value your trust in our brand.
Best regards,
Nabi